Practice Listening to What People Say, Rather than Hearing What You Want To Hear

I ordered a chai latte at a café today, and the waiter brought a matte latte. Because he did not listen to what I said, he heard what he wanted to hear.

I am guilty of this too. A friend came to town, and told me she was on vacation for one month. What I wanted to hear was that she was in town for a month. Listening closer in subsequent conversations, I …